Returns & Exchanges

At GOT'EM, we want you to be completely satisfied with your purchase. If your new gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.